Ensure System Reliability with Vigilance Eye

Rest easy knowing your surveillance system is always in top condition with Vigilance Eye's proactive and proprietary system health-checking program. We understand that the last thing you want is to discover a problem with your security system after an incident has occurred. Our comprehensive health-checking program continuously analyzes cameras, NVRs, hard drives, internet connections, and other on-site equipment to ensure optimal performance.

How It Works:

• Proactive Monitoring: Our system health-checking program operates proactively, continuously scanning for any potential issues that may affect system functionality.
• Field Technicians and Service Teams: The health check works hand-in-hand with our field technicians and service teams, maximizing system uptime and addressing any technical glitches promptly.
• Detecting Problems: The program can swiftly detect issues related to power, internet connectivity, wireless signal, and camera outages.
• Video Management and Resolution: Monitoring incidents and video review requests are systematically logged into our video management system, ensuring efficient tracking and resolution.
• Priority-Based Service: Technical issues and service problems are prioritized in our back-end tracking and service ticket system, allowing for rapid response and resolution.