Complete Network Coverage for Your Peace of Mind

At Vigilance Eye, our commitment to your security goes beyond just monitoring your property. We offer a comprehensive Total Service solution that includes monitoring your entire surveillance data network, ensuring top performance and swift response to any potential threats or network issues.

Discover the Three Total Service Platforms:

• Customer Service: Tailored to serve clients of all sizes, from single property businesses to large enterprises with numerous locations and extensive camera networks. Our proprietary camera statistics software continuously checks cameras and equipment to ensure smooth operation, quickly detecting any power, internet, wireless, or camera outages. Incidents and technical issues are logged into a client database for efficient resolution, tracking, and analysis.
• Control Center Support: Our trained operators vigilantly watch cameras, evaluate activity to identify system disruptions, and perform basic troubleshooting 24/7. In case of suspicious activity, they follow specific property protocols, issuing audio warnings through on-site speakers and notifying police dispatch. Property owners and managers are promptly informed of any incidents or technical problems.
• Advanced Customer Support: Our skilled analysts conduct thorough video research, study significant video analytic data, and promptly respond to customer investigation requests. Our technical support team remains on-call 24/7, ready to address any customer emergencies.